Legal

Privacy Policy

आपका data, आपका control। Mudrabase कैसे आपकी information collect, use और protect करता है।

Last updated: October 23, 2026

Mudrabase Sathi app and developer

This privacy policy covers the Android app Mudrabase Sathi and the Mudrabase website. The app is published on Google Play by Skyably IT Solution. The legal entity is Mudrabase Sales and Distribution Private Limited.

  • App name: Mudrabase Sathi
  • Android package name: com.mudrabase.mysathi
  • Google Play developer: Skyably IT Solution
  • Legal entity: Mudrabase Sales and Distribution Private Limited
  • CIN: U70200UP2025PTC219956
  • GSTIN: 09AATCM1567C1Z7
  • Registered office: Shop No. 46, Taramandal, Bahuuddeshiya Complex, Siddharth Enclave, Gorakhpur, Gorakhpur- 273017, Uttar Pradesh
  • Google Play: Mudrabase Sathi
  • Support email: themudrabase@gmail.com and sathi@mudrabase.in
  • Support phone: +91 80525 53000
  • Delete account: https://www.mudrabase.in/delete-account

1. Introduction

Mudrabase Sales and Distribution Private Limited (“we,” “our,” or “us”) आपकी privacy को serious मानते हैं। यह policy बताती है कि Mudrabase Sathi app और website आपका personal data कैसे handle करते हैं।

2. Information We Collect

  • Identity Data — first name, last name, account identifier।
  • Contact Data — billing address, delivery address, email, phone number।
  • Technical Data — IP address, browser, device, location।
  • Usage Data — आप website और services कैसे use करते हैं।

3. How We Use Your Data

  • आपके solar installation contract को execute करने के लिए।
  • Customer service, support, और troubleshooting।
  • Legal और regulatory compliance।
  • Service improvement और analytics।

4. Data Security

हम industry-standard encryption, access controls, और security audits use करते हैं। केवल authorized employees का access होता है।

5. Third-Party Sharing

हम आपका data कभी sell नहीं करते। बैंक/EPC partners को केवल installation/financing के लिए जरूरी data share करते हैं।

Advertising on Google and Meta

We advertise the Mudrabase Sathi app on Google Play, Google Ads, and Meta (Facebook and Instagram). Google and Meta may receive device information, an advertising identifier, and whether the app was installed, so they can measure those ads and limit how often an ad is shown. The Mudrabase website also uses Google Ads and the Meta Pixel to measure visits that come from those ads. We do not sell personal information. You can reset the advertising identifier in your phone settings.

The Mudrabase Sathi app collects the WhatsApp number used to sign in, name, city, referral code, KYC documents you upload (Aadhaar, PAN, bank or UPI), customer inquiry details you enter, and a notification token. The app uses the camera and photos only when you upload a document. It does not track location in the background.

6. Your Rights

आप कभी भी अपना data access, correct, या delete करवा सकते हैं। हमें contact@mudrabase.in पर लिखें।

7. Contact

Privacy queries के लिए: contact@mudrabase.in या call +91 80095 46718।